Why am I asked for my customer number when I call? To help us maintain the highest security standards, please take a couple of minutes to establish your own Mukuru account. To ensure our high standards of security are maintained, we will never allow anyone else to use someone else’s account. Proof of ID, proof of income and proof of residency. Our sign up process is easy provided you have the correct documentation, namely: Yes! Anyone who is 18 years and older can set up an account.Ĭontact our call centre on 0 or dial *130*567# and our friendly staff will help you to sign up.
#SEND MONEY FROM ACCESS BANK MOBILE APP YESTERDAY AND THE PERSON HAS NOT STILL RECEIVED IT UPDATE#
If you prefer to transact over the telephone you will still have a Mukuru account, managed by one of our operators who will update the details of your orders as and when you wish to place them.As an online customer you can place orders, view and amend recipient details, and even replicate previous orders, all online, using your account.We continually update our systems and will never pass on your personal details to a third party. We know how hard people work for their money, so it’s our goal to help you make convenient transfers to support your loved ones back home – at the lowest cost.Ī Mukuru account is a confidential account, which keeps track of both your orders and your recipients’ details.
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